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Corporate Responsibility

Heron Bros recognises that sustainability creates value for our business and is critical to our future. We have therefore placed sustainability at the core of our business strategy to ensure we continue to challenge our business and industry to drive the sustainable growth required.

We are already using sustainability to drive efficiency through our processes, engage with our stakeholders, to develop our people, our expertise and our knowledge. We have set ourselves some challenging goals over the coming years and will continue to monitor, measure and report on our performance.

We benchmark our sustainability performance across the following categories:

Responsible Business
We are committed to conducting our business in a responsible manner and treating all stakeholders with integrity and respect. We have produced a number of corporate documents to promote the ethos of responsible business including our new Code of Conduct and Subcontractor Handbook.

We recognise the value of building a diverse workforce. We have worked hard to build a dedicated team that is proud to work for our company and committed to ensuring we lead through excellence and innovation.

We are proud of our quality supply chain and the value they add to our business. We have developed our new supply chain management process to ensure we work with like-minded companies that will join us on our goal of becoming a more sustainable business.

We have become increasingly aware of the economic impact we have within the communities we operate. Increasing the use of local supply chain partners is a key objective and target for us and remains high on our corporate agenda. We continue to work with all stakeholders including our own procurement teams to increase the use of local suppliers.

We recognise the socio-economic impact our procurement choices can have both at a local level and globally. We have therefore implemented our sustainable procurement policy to increase the volume of responsible sourcing of sustainable products and materials including the use of FSC/PEFC timber, recycled materials and / or materials made from a recycled content and the use of materials listed in the Green Book.

Key Achievements in 2017:
- BITC CORE Gold
- BITC Environmental Benchmarking Survey Gold
- Investors in People – Platinum
- British Safety Council International H&S Award – Merit
- Health Working Lives Scotland – Bronze Award
- Sustainable Ireland – Sustainable Project of the Year Award 2017 – NIA
- Construction Excellence Award – Training Award
- British Council of Offices BCO – finalist – Forthriver Innovation Factory
- Considerate Constructors Scheme
  - Foyle College: Gold & Most Considerate Site Award
  - Arthurlie Family Centre: Bronze Award
  - Porsche Centre: Bronze Award
- Upgrade to new 2015 ISO9001 & ISO14001
- Average Considerate Constructors Scheme score of 42/50 (well above UK average score of 35.5)
- The Faculty of Arts, The University of Ulster, Coleraine Campus features on the cover of the new 2018 BREEAM manual
- Adding 180 new subcontractors to our approved list
- 11 case studies on the Considerate Constructors Scheme Best Practice Hub.
Corporate Responsibility Report 2016

Corporate Responsibility Report 2015

Corporate Responsibility Report 2014
Resource Efficiency
We recognise the impact our operations can have on our natural environment and resources. We have taken steps integrate resource efficiency across all stages of our projects including design, procurement and construction. With are focus now on preventing waste we continue to invest in new and improved ways of working, training and development of our people and supply chain and how we can continue to protect our natural environment.

Waste Management

91% of all waste diverted from landfill

Carbon Management

% Breakdown

Electricity 35%

Diesel (plant) 32%

Transport 33%

Total 100%

Key Achievements in 2017:
- 91% waste diverted from landfill
- Gold status ARENA Network Environmental Benchmarking Survey
- Continued membership of the BITC Business & Biodiversity Charter
- Winning Sustainable Project of the Year for National Indoor Arena – Sustainable Ireland Awards
Corporate Responsibility Report 2016

Corporate Responsibility Report 2015

Corporate Responsibility Report 2014
People & Lifestyle
As a member of Investors in People, we recognize the importance of investing in our people to develop their knowledge and expertise that will add significant value to their own personal development and our overall business performance.

During 2016 we provided over 10,000 hours of training to our employees and supply chain. This included both internal and external training at all levels across the business.

We aim to maximize the positive impact we can have in the communities in which we work and believe one way of achieving this is by providing apprenticeship and placement opportunities. These opportunities include managerial and administrative roles and also various trades.

We continue to invest in the health, safety and well-being of our people and in accordance with our “Start Smart” campaign continue to roll out initiatives during the year in conjunction with various partners including Business in the Community and Build Health NI.

Key Achievements in 2017:
- 1400 hours of training
- 209 + employees attended Start Smart Training in 2017
- Health days delivered across all projects
- 35 IMS meetings on site
- 130 site inspections completed
- Memberships include:
  - CEF Committee
  - Build Health
  - NISG
  - Build Health Champion Site for 2017 – Newtownards Leisure Centre Project
Corporate Responsibility Report 2016

Corporate Responsibility Report 2015

Corporate Responsibility Report 2014
Community & Partnering
We aim to maximize the positive impact that we can have in the communities in which we operate. This includes the use of local supply chain partners, providing apprenticeship, placement and employment opportunities for local people and by supporting local initiatives so we can have a positive legacy long after we move off site.

We engage early with the local community during the planning stages of all projects. Our Corporate Responsibility Coordinator meets with local stakeholders to establish a community engagement strategy to ensure we maintain communication throughout all stages of the project. We register our projects with the Considerate Constructors Scheme as we are committed to improving the image of the industry.

We encourage and support our employees to volunteer their time within their own local communities and we continue to partner with organizations to assist us in maximizing the positive impact we can have at a local level.

Key Achievements in 2017:

Career & Employment Opportunities
- 75 Apprenticeships
- 176 New Employment Opportunities within 30miles of project
- 18 Site Mentors
- 20 Industrial Placements
- 20 Graduates
Socio-Economic Impact:
- 73% Local labour within 30 miles of projects
- 62% Local supply chain within 30 miles of projects
- 8 Meet the Buyer Events
- 82% SME
Community / Voluntary
- £36000 Sponsorship / BIK / Goodwill Value
- 151 Sponsorship / BIK / Goodwill Partnership Activities
Corporate Responsibility Report 2016

Corporate Responsibility Report 2015

Corporate Responsibility Report 2014