Approach

The Heron Group specialise in collaborative management and the development of a single project culture. It is what we do best. We consistently and successfully deliver industry leading Client Service, allowing our Client's to continue to build on their own excellent reputations.

Our success has been built on openness, fairness, integrity, trust and a dedication to achieving excellence. This has resulted in building long-term relationships with our clients, design teams and supply chain. Through early project involvement we implement best practice collaborative management procedures as part of our customer care policy that are explained in simple terms allowing a full understanding of how we intend to meet their needs.

Our approach has developed over 25 years of practical real partnering experience and is shared by all our employees. It is driven by our Integrated Management System which is accredited to ISO 9001, 14001 & OSHAS 18001.

It is governed by our Board of Directors and promotes positive Client engagement at all stages. This ensures that we continue to meet our client's requirements and expectations by providing professional, innovative and imaginative services within a framework of strong relationships.